AliseR Defoe
Edmonton,Alberta
Summary
A business professional with strong analytical, financial, marketing, and customer service skills. A team player with excellent interpersonal and communication skills. Experience producing high quality content for different communication channels. A proven track record in handling data sets and the ability to summarize information in formats that allow users to make business decisions.
Overview
6
6
years of professional experience
Work History
Substitute Teacher
Scoot Education
08.2022 - 04.2023
- Built and strengthened positive relationships with students, parents and teaching staff.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Engaged students and boosted understanding of material using focused instructional strategies and hands-on activities.
- Upheld classroom routines to support student environments and maintain consistent schedules.
Loan Servicing Administrative Assistant 1
1st Security Bank
02.2022 - 06.2022
- Processed loan extensions, checks, VSI transactions, payoffs and bankruptcy notices to address customers' loan service issues.
- Verified newly-loaded consumer, mortgage and commercial loans against established standards.
- Served as team leader for audit administrative staff with regards to new hire training and development.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Marketing Internship
THRIVE Victory Group
08.2021 - 12.2021
- Drafted, distributed and pitched news releases on social media platforms utilizing metrics to increase engagement and campaign performance.
- Created and updated the THRIVE website to reflect proactive strategies and engage customers.
- Conducted and coordinated interviews for THRIVE applicants to promote advertising.
- Strengthened product branding initiatives by developing communication campaigns, promotional materials, market intelligence information and databases to market and maximize outreach.
- Collaborated with teams to generate ideas and assist with creating experiential marketing programs to connect brand with consumers.
- Designed flyers, graphics, and other marketing materials.
Junior Clerk
Local Government Department
01.2018 - 08.2018
- Applied my expertise in Microsoft Word, Microsoft Excel, and Microsoft Access to produce professional letters, memos, and reports.
- Ensured the confidentiality of inbound and outbound documents by maintaining an accurate filing system for documents stored in both the physical and digital format.
- Managed incoming inquiries from clients and other stakeholders related to Local Government.
Executive Assistant
Dominica Coalition of Service Industries
01.2017 - 11.2017
- Managed and created processes to serve clients and coordinated with delivery and courier services.
- Reconciled all company accounts, including employee expenses and commissions using QuickBooks.
- Tackled and addressed top-level, high-priority issues with professional administrative discretion.
Education
Bachelor of Science - Marketing/ Business Management
Grambling State University
Grambling, LA12.2021
Associate of Arts - Office Management
Dominica State College
Dominica, WI04.2016
Skills
- Microsoft Office Suite proficiency
- QuickBooks
- Data and program evaluation
- Calendar management
- Team collaboration
- Promotions planning skills
- Content management expertise
- Experience in leadership
- Improvement plan knowledge
- Sales techniques
Affiliations
National Association for Black Accountants (NABA), International Student Organization (ISO), Earl Lester Cole Honors College, Honors Society Member, THRIVE Victory Group, Marketing Club. Management Club
Timeline
Substitute Teacher
Scoot Education
08.2022 - 04.2023
Loan Servicing Administrative Assistant 1
1st Security Bank
02.2022 - 06.2022
Marketing Internship
THRIVE Victory Group
08.2021 - 12.2021
Junior Clerk
Local Government Department
01.2018 - 08.2018
Executive Assistant
Dominica Coalition of Service Industries
01.2017 - 11.2017
Bachelor of Science - Marketing/ Business Management
Grambling State University
Associate of Arts - Office Management
Dominica State College
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