Carrie Charles-Thomas
Marigot, Commonwealth Of Dominica
Summary
Gaining employment at an institution requires a competent and qualified employee to work in a team and perform tasks for desired results, all in the quest to achieve the goals and objectives articulated in the mission and vision statements.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Senior Bank Officer
Migom Bank Ltd
02.2020 - 07.2024
- Supervise Staff
- Prepare reports
- Preserving a professional environment
- Manage day-to-day activities
- Dealing with customer service issues
- Hiring new team members
- Assessing employees' performance
- Ensure compliance and security
Human Resource and Training Officer
National Development Foundation (NDFD) of Dominica Ltd
02.2008 - 07.2017
- Supervised staff of the Administrative and Training Department to ensure the efficient use of NDFD Resources
- Kept the Executive Director Informed on an ongoing basis about various developments which could impact the Foundation
- Organized, coordinated, and administered all training activities effectively and efficiently on time
- Prepared reports regularly for submission to the Executive Director and Board of Directors
- Served as a facilitator of various training programs for the private and public sectors
- Promoted the NDFD at outreach and other promotional programs
- Served as the Human Resource Officer attending to the professional and personal needs of members of staff
- Prepared winning proposals in the areas of capacity building and institutional strengthening for grant funding
- Served as project coordinator/manager of capacity-building projects for: Banana Accompanying Measures (BAM), Basic Needs Trust Fund (BNTF), GEF Small Grants Ltd, and AGRI Business Program
- Performs other general duties assigned from time to time
Administrative Assistant
National Development Foundation of Dominica Ltd
01.2008 - 01.2009
- Maintained Employees' Files
- Recorded Minutes of Board of Director’s Meetings
- Supervised, Secretary, Office Attendant and Cleaner
- Ensured that the NDFD’s Policies, Procedures, Contracts, and other legal documents were kept secured
- Developed and maintained Documentation Centre
- Assisted in organizing Annual General Meetings, Board and other committee meetings
- Prepared notice letters of arrears
- Assisted the Loans Department in recovery
- Provided direct assistance to the accountant
- Coordinated and implemented training programs daily
- Prepared cash flow statements
- Processed loan applications
- Represented the Foundation at outreach programs and other functions
- Performed other duties assigned by Management
Supervisor
Unitrade World Ltd
01.2006 - 01.2007
- Provided excellent customer service through improved service levels and effective communication
- Prepared monthly and yearly reports for presentation at regular management meetings
- Perform supervisory duties, developing and scheduling courses to suit the needs of target customers
- Liaised with other business entities, selling department services
- Prepared regular promotional advertisements and created competitive proposals and packages for group training
- Assisted with the formulation of strategies geared at reducing cost and gaining competitive advantage
- Dealing with customers’ complaints and concerns daily
- Delegate responsibilities to junior staff and provide support
- Responsible for screening, and reference checking of new part-time employees
- Attended regular management meetings, submitting recommendations and articulating the needs and concerns of the training department
- Prepared basic monthly budgets allocated to the department
- Lectured students preparing to write the LCCI Secretarial Diploma
Supervisor
Winmark Antilles
01.2003 - 01.2006
- Provided excellent customer service through improved service levels and effective communication
- Prepared monthly and yearly reports for presentation at regular management meetings
- Perform supervisory duties, developing and scheduling courses to suit the needs of target customers
- Liaised with other business entities, selling department services
- Prepared regular promotional advertisements and created competitive proposals and packages for group training
- Assisted with the formulation of strategies geared at reducing cost and gaining competitive advantage
- Dealing with customers' complaints and concerns daily
- Delegate responsibilities to junior staff and provide support
- Responsible for screening, and reference checking of new part-time employees
- Attended regular management meetings, submitting recommendations and articulating the needs and concerns of the training department
- Prepared basic monthly budgets allocated to the department
- Lectured students preparing to write the LCCI Secretarial
Tutor
Computer Technology Center
01.2002 - 01.2003
- Prepared students for writing the LCCI Business Administration Diploma
- Lectured in English for Business and Business Administration
- Prepared evaluation exercises to measure learning outcomes
Student Teacher
Caribbean Union College Secondary School
10.2001 - 11.2001
- Prepared unit and lesson plans
- Liaise daily with a student-teacher supervisor
- Write Learning objectives to suit taxonomy
- Prepared and administered lessons and evaluation exercises
- Prepared daily journals
- Prepared weekly reports for presentation to the group
- Attended weekly meetings with the course professor
Education
Master’s degree - project management
University for International (UCI) Cooperation
04.2018
B.S. Degree - Business Education
Andrews University
Berrien Spring, Michigan05.2002
A.S. Degree - Business Administration
Andrews University
Berrien Spring, Michigan06.2000
High School Certificates -
St Andrews High School
Londonderry, Dominica01.1992
Skills
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Internet
- Keyboarding
- Numeric skills
- Interpersonal skills
- Communication skills
- Creative thinking
- Verbal and written communication
- Problem-solving skills
Certification
- Advance Human Resource Management
- Grant and Proposal Writing
- Understanding Financial Statements
- Employees right to be employed vs. employers to terminate
- Project Building to Support EPA implementation in the Caribbean
- Trainer the Training for Export Readiness; Caribbean Export and Inwent
- Training for evaluators on Registration and Accreditation
- Managing for Execution; Ecornel University
- Small Business Development Centers (SBDC) Certified Councillor; University of Saint Antonio
- Improving Operating Efficiencies in Micro Finance Institution; Caribbean Microfinance Alliance
Professionalbodies
- Present President of the Credit Committee, Marigot Co-operative Union
- President of Board, Marigot Co-operative Credit Union (former)
- External Evaluator, National Accreditation Board (presently)
- Vice President of Board, Marigot Co-operative Credit Union (former)
- Chairperson of the Marigot Credit Union Supervisory Committee, 2009-2012 (former)
- Chairperson of the MCCU Supervisory Committee, (former)
- Secretary of the Marigot Credit Union Supervisory Committee, 2006-2007 (former)
- Dominica student campus club president, Trinidad (former)
- Member of general Dominica Students’ Association, Trinidad (former)
Personalobjective
To gain employment at an institution that requires a competent and qualified employee to work in a team and to perform tasks for desired results in the quest to achieve the goals and objectives articulated in the mission and vision statements.
Hobbies and Interests
- Training Facilitator
- Project Management
- Exploring new cultures and initiative
- Empowering the most vulnerable in society
- Community outreach
Timeline
Senior Bank Officer
Migom Bank Ltd
02.2020 - 07.2024
Human Resource and Training Officer
National Development Foundation (NDFD) of Dominica Ltd
02.2008 - 07.2017
Administrative Assistant
National Development Foundation of Dominica Ltd
01.2008 - 01.2009
Supervisor
Unitrade World Ltd
01.2006 - 01.2007
Supervisor
Winmark Antilles
01.2003 - 01.2006
Tutor
Computer Technology Center
01.2002 - 01.2003
Student Teacher
Caribbean Union College Secondary School
10.2001 - 11.2001
B.S. Degree - Business Education
Andrews University
A.S. Degree - Business Administration
Andrews University
High School Certificates -
St Andrews High School
Master’s degree - project management
University for International (UCI) Cooperation
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