Dynamic academic support coordinator with a proven track record at AcademiX School of Learning, excelling in lecture development and Canvas LMS management. Adept at team coordination and employee training, I designed efficient workflows for data collection, enhancing operational productivity and student performance assessments. Committed to fostering academic success and continuous improvement.
Overview
9
9
years of professional experience
Work History
Coordinator Academic Support - Lecturer
AcademiX School of Learning
Portsmouth, Dominica
01.2016 - Current
Develop engaging lectures across multiple subjects for their diverse needs and curriculums.
Managed all administrative and operational functions of the Canvas LMS.
Coordinated with external bodies, including CXC’s ORS system, to ensure timely and accurate exam registration and reporting.
Managed day-to-day operations of the department including scheduling tasks and assigning duties.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Participated in subordinates' tasks to facilitate productivity or help overcome difficulties.
Recruited, interviewed and selected employees to fill vacant roles.
Computed balances, totals or commissions to support accounting team.
Resolved customer complaints or answered customers' questions.
Evaluated student performance through tests, quizzes, presentations, projects, or other assessments.
Attended conferences and workshops to stay up-to-date on best practices in higher education.
Advised students on their academic progress and career goals.
Designed and implemented workflows for data collection and reporting using online forms and automation tools.
Provided technical support and training to teachers and staff, using various school systems and platforms.
Created custom workflows for data collection and reporting using the forms programming.
Education
Associate of Science - Mathematics, Physics, Biology
Dominica State College
Dominica
05.2016
High School Diploma -
Portsmouth Secondary School
Portsmouth, Dominica
05.2013
Skills
Team coordination and staff development
Lecture development
Canvas LMS management
Exam registration
Data collection
Employee training
Conflict resolution
Technical support
Administrative leadership
Recordkeeping
MS office
Curriculum development
Base Troubleshooting and Tech Support
Data organization and reporting
Online form building
Projects
Language Learning Commitment - Duolingo, 03/2025, Present
Hobbies and Interests
Cybersecurity & Digital Privacy
Educational Technology
References
References available upon request.
Timeline
Coordinator Academic Support - Lecturer
AcademiX School of Learning
01.2016 - Current
Associate of Science - Mathematics, Physics, Biology
Waiter at Intercontinental Dominica Cabrits Resort & Spa and IHG Hotel (+1(767) 277-9389)Waiter at Intercontinental Dominica Cabrits Resort & Spa and IHG Hotel (+1(767) 277-9389)