Destinee Panthier
Dublanc,Roseau
Summary
A proven track record of providing excellent client service. Capable of handling multiple accounting projects at the same time with complete professionalism and accuracy. Expertise in maintaining complete client confidentiality regarding tax and business expense information.
Overview
4
4
years of professional experience
Work History
Cashier
Amory Bakery
09.2023 - 10.2023
- Greeted customers entering the store and responded promptly to customer needs face-to-face and via phone.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Customer Service Agent
Clear Harbor
02.2022 - 05.2022
- Demonstrated empathy in handling difficult situations, fostering trust and loyalty among customers.
- Effectively managed escalations from dissatisfied customers, working closely with management to ensure timely resolutions that maintained brand reputation.
- I helped a large volume of customers every day with a positive attitude anda focus on customer satisfaction.
- Demonstrated high attention to detail, organization, and management of multiple tasks and projects simultaneously.
- Utilized strong problem-solving skills to quickly identify and address customer issues.
Office Assistant
Accounts Tech
03.2020 - 08.2021
- Creating, maintaining and entering information into databases
- Type accurately, prepare and maintain accounting documents and records
- Scheduling appointments
- Data entry
- Daily, enter key data of financial transactions in database
- Organizing files
- Maintaining supplies
- Ensuring the office runs smoothly.
Education
Associate in Business Administration - Entrepreneurship
Academix School Of Learning
Portsmouth 07.2024
High School Diploma -
Portsmouth Secondary School
Portsmouth 06.2020
Skills
- Excellent typing skills
- Have fast, accurate data entry skills
- Have good customer service skills
- Ability to work under pressure
- Excellent communication skills in verbal and written English
- Great attention to detail
- Excellent organizing abilities
- Flexibility to work at any given time
References
- Mr. Timothy St. Claire, Owner, Account Tech, Bath Estate, Roseau, Dominica, 1 767 277 2000
- Ms. Lavern Bassette, Teacher, Portsmouth Secondary School, Government of Dominica, 1 767 616 - 6650
Timeline
Cashier
Amory Bakery
09.2023 - 10.2023
Customer Service Agent
Clear Harbor
02.2022 - 05.2022
Office Assistant
Accounts Tech
03.2020 - 08.2021
Associate in Business Administration - Entrepreneurship
Academix School Of Learning
High School Diploma -
Portsmouth Secondary School
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