Erma LeBlanc
Roseau,04
Summary
Experienced in managing medical records with a focus on confidentiality and accuracy, ensuring compliance with established procedures. Demonstrated ability to transition paper-based charts to electronic formats while maintaining meticulous filing systems. Proficient in verifying medical record documentation and coordinating with external organizations for the secure transfer of patient information. Skills in effective communication and problem resolution contribute to efficient patient scheduling and data entry processes.
Detail-oriented Security Officer equipped with excellent memory and awareness of people, events and facilities. Skilled in responding to emergency situations and providing crisis intervention. Exercises sound judgment during crisis and emergency situations.
Overview
2019
2019
years of professional experience
1
1
Certification
Work History
Security Officer
Dominica Air and Seaports Authority
Roseau , St George
07.2006 - 05.2018
- Enforced access control measures in accordance with established procedures.
- Performed first aid and CPR when necessary during emergency situations.
- Monitored surveillance cameras and responded to suspicious activity.
- Provided escorts for visitors as needed throughout the facility.
- Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
- Assisted with crowd control during large events held at the facility.
- Assisted in the development and implementation of security policies and procedures.
- Provided assistance to other departments as needed such as deliveries from vendors or contractors.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Maintained accurate logs of all security related activities.
- Adhered to post orders while maintaining a visible presence around the property.
- Participated in training sessions to stay up-to-date on current security trends and best practices.
- Confirmed visitor identification prior to granting entry into the building.
- Inspected fire extinguishers to ensure they were properly charged and operational.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Responded to alarms and conducted investigations as required.
- Checked for safety hazards and took corrective action when necessary.
- Enforced security regulations and escorted non-compliant individuals to private areas for processing.
- Documented security-related situations and submitted in-depth reports to superiors.
- Inspected parking lot to verify parking permits and ticketed or towed unauthorized vehicles.
- Verified photo IDs and tickets to allow guests passage.
- Observed patrons and customers to quickly address security situations.
- Monitored premises and recorded activity in daily officer reports.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Completed incident reports to record security or loss prevention incidents.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
- Secured personnel and premises by inspecting buildings and patrolling property.
- Guarded restricted areas to prevent unauthorized entry.
- Screened visitors and employees for weapons and contraband with hand wands and metal detectors.
- Coordinated with law enforcement and emergency responders during incidents and emergencies.
- Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
- Provided friendly and professional assistance to employees, visitors and customers.
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
- Monitored building and property entrances and exits to detect intrusions and protect assets.
- Deterred criminal activity, vandalism, and general misconduct by providing expert and highly visible security presence at facilities.
- Searched bags manually to identify prohibited items and contraband.
- Maintained high levels of alertness throughout shifts.
Medical Records File Clerk
Government of Dominica
Roseau , St George
- Creating New patients file
- Entering patients Medical records in data Base
- Scheduling patients for medical consultation with Specialist
- Setting appointments for patients
- Coordinated with external organizations for transfer of confidential patient information.
- Updated patient demographics on a regular basis using approved methods.
- Verified accuracy of medical record documentation and coding.
- Provided support in transitioning paper-based charts to electronic formats.
- Collected missing chart information from nursing staff members as required.
- Managed filing systems within the department, adhering to established retention schedules.
- Retrieved patient records upon request from physicians or other authorized personnel.
- Maintained patient files, ensuring accuracy and confidentiality of medical records.
- Processed incoming mail related to medical records, including filing documents in appropriate patient charts.
- Scanned paper documents into electronic health records system for storage purposes.
Education
High School Diploma -
Dominica State College
Dominica Some College (No Degree) - Security Administration
Ashworth College
Norcross Georgia Skills
- Surveillance monitoring
- Access control
- Emergency response
- Record management
- Incident reporting
- Confidentiality management
- Crowd control
- Policy enforcement
- Visitor screening
- Effective communication
- Problem resolution
- Attention to detail
- Time management
- CCTV monitoring
- Security equipment operation
- Crime prevention
- Emergency evacuation procedures
- Workplace violence prevention
- Building lockdown coordination
- Staff management
- Asset protection
- General security
Certification
- Diploma (Hons) Security administration
Timeline
Security Officer
Dominica Air and Seaports Authority
07.2006 - 05.2018
Medical Records File Clerk
Government of Dominica
High School Diploma -
Dominica State College
Some College (No Degree) - Security Administration
Ashworth College