Summary
Overview
Work History
Education
Skills
References
Training
Timeline
SalesAssociate
Henrietta Thomas

Henrietta Thomas

Roseau

Summary

A highly self-driven and results-oriented individual with exceptional organizational and managerial abilities. Proficiently manages multiple tasks concurrently, demonstrating a meticulous attention to detail. Possesses strong communication skills, & effectively engages with personnel at all organizational levels. Adaptable team player with the capability to excel independently as well.

Overview

17
17
years of professional experience

Work History

Protocol Officer (Acting)

Ministry of Foreign Affairs
05.2022 - Current
  • Manage guest services at government events

Secretary to the Honorable Minister

Ministry of Foreign Affairs
03.2016 - 11.2021
  • Offered administrative assistance, encompassing tasks like word processing, email correspondence, facsimile transmission, record organization, and efficient mail distribution
  • Managed travel arrangements, hotel reservations, and the preparation of sensitive, confidential documents.

Chief Protocol Officer

Ministry of Foreign Affairs
11.2019 - 01.2020
  • Managed and meticulously arranged seating arrangements for official events, while also leading a team of four protocol officers and police drivers dedicated to departmental assignments.

Junior Accounting Officer

Ministry of Foreign Affairs
02.2014 - 02.2016
  • Generated payment and salary statements utilizing Smart Stream.

Administrative Officer

Ministry of Foreign Affairs
05.2007 - 01.2014
  • Offered administrative assistance that included, but were not limited to typing, email correspondence, faxing, filing, and managing mail distribution

Education

Master of Business Administration - Project Management

Formato Educativo Business School
02.2024

Bachelor of Science Degree - Management specialized in Human Resource Management

University of the West Indies
07.2022

International Diploma - Human Resource and Personnel Management

Cambridge International College
07.2010

High School Diploma -

Goodwill Secondary School
06.2005

Skills

  • Communicates Well Both Verbally & In Writing
  • Active Listening Skills
  • Being Professional & Assertive
  • Very Organized & Detail Oriented
  • Works Well with Others
  • Ability to Work Independently & to Seek Help or Assistance as Needed
  • Problem Solving Skills
  • Fast Learner
  • Very Flexible
  • Manages Time Well
  • Takes Initiative
  • Proficient In Microsoft Office Suite

References

  • Dr. Eisenhower Douglas, Retired Trade Policy Analyst, salguo2014@gmail.com, 767-295-3718
  • Honourable Dr. Kenneth Darroux, Former Minister of Foreign Affairs and CARICOM Affairs, darrouxkm@hotmail.com, 767-618-3591
  • Ms. Ezra Thomas, Chief Protocol Officer, thomasezra@hotmail.com, 767-277-2597

Training

  • 05/2021, Supervisory Management, Dominica
  • 03/2020, Professionalism and Work Ethics, Processing Mapping, Dominica
  • 02/2018, International Graduate Program, Canberra, Australia
  • 02/2016, Enabling Closer Cooperation for Young Diplomats, The Hague, Netherlands
  • 04/2016, Time Management, Dominica
  • 05/2014, Government Smart Stream and Accounting, Dominica
  • 04/2008, Customer Service, Dominica

Timeline

Protocol Officer (Acting)

Ministry of Foreign Affairs
05.2022 - Current

Chief Protocol Officer

Ministry of Foreign Affairs
11.2019 - 01.2020

Secretary to the Honorable Minister

Ministry of Foreign Affairs
03.2016 - 11.2021

Junior Accounting Officer

Ministry of Foreign Affairs
02.2014 - 02.2016

Administrative Officer

Ministry of Foreign Affairs
05.2007 - 01.2014

Master of Business Administration - Project Management

Formato Educativo Business School

Bachelor of Science Degree - Management specialized in Human Resource Management

University of the West Indies

International Diploma - Human Resource and Personnel Management

Cambridge International College

High School Diploma -

Goodwill Secondary School
Henrietta Thomas