Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Iphinia Esprit

Roseau,Dominica

Summary

Numerous awards for best Customer service Representative skills, Certificates in related field

Overview

2025
2025
years of professional experience

Work History

Massage Therapist

The Glam
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Customer Service Representative

Clear Harbor Dominica
09.2020 - 09.2024
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Education

High School Diploma -

Isaiah Thomas Secondary School
St. Joseph Dominica
06.2002

Skills

Exceptional Customer service skills, able to work independently and also in a team, good problem solved, problem solver customer oriented and friendly

Timeline

Customer Service Representative

Clear Harbor Dominica
09.2020 - 09.2024

Massage Therapist

The Glam

High School Diploma -

Isaiah Thomas Secondary School

Similar Profiles

CREATE PROFILE
Iphinia Esprit