Joshua Hilaire
Castle Comfort,Dominica
Summary
Focused professional with several years of success in leadership and staff supervision. Successful at promoting improvements in customer relations, administrative quality and project management. Top-notch professional at communicating with customers and employees to solve problems.
Overview
13
13
years of professional experience
Work History
Customer Service Supervisor Farmers Insurance
Clear Harbor
01.2018 - Current
Floor Manager for ProctorU
Clear Harbor
12.2016 - 01.2018
Customer Service Supervisor for Time Warner Cable
Clear Harbor
06.2014 - 12.2016
Customer Accounts Executive
Clear Harbor
08.2011 - 09.2013
Education
Associate of Science - Information Technology
Dominica State College
01.2011
High School Diploma -
Dominica Grammar School
01.2008
Skills
- Computer Repair (Hardware/Software)
- Computer Literacy (Basic/Advanced Functions)
- Knowledge in Software Packages (Microsoft Word/Excel)
- Knowledge of Music Production Software
- Knowledge of Certain Insurance bases systems
- Efficient in verbal and written communication
- Delegating Work
- Decision-Making
- Problem-Solving
- Team Building and Leadership
- Team productivity
- Team Development
References
- Ms. Celia Stoute, Program Manager – Clear Harbor, Cane Garden, St Vincent and Grenadines, 17845329161
- Shyla Shillingford, Customer Service Manager – Clear Harbor, Pichelin, Dominica, 17672758946
- Brenton Hilaire, Sales Manager – Sagicor Insurance, Roseau, Dominica, 7676157914
Hobbies and Interests
- Music
- Movies
- Socializing
- Computers
- Making Music/Beats
- Reading
- Researching
- Writing
Personal Information
- Date of Birth: 09/08/91
- Nationality: Dominican
- Marital Status: Single
Telno
767-612-4848
Affiliations
- Assistant Coach for Mighty Avengers Football Club.
Timeline
Customer Service Supervisor Farmers Insurance
Clear Harbor
01.2018 - Current
Floor Manager for ProctorU
Clear Harbor
12.2016 - 01.2018
Customer Service Supervisor for Time Warner Cable
Clear Harbor
06.2014 - 12.2016
Customer Accounts Executive
Clear Harbor
08.2011 - 09.2013
Associate of Science - Information Technology
Dominica State College
High School Diploma -
Dominica Grammar School
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