Keion Frederick

Managed inventory operations to maintain accurate stock levels and ensure the timely availability of automotive parts. Processed stock receipts, transfers, and adjustments while conducting regular inventory audits to maintain data accuracy. Prepared customer quotations and invoices, processed sales transactions, and coordinated special customer orders to ensure products were sourced and delivered efficiently. Worked closely with purchasing, warehouse, suppliers, and sales teams to resolve inventory discrepancies, fulfill customer requirements, and optimize stock availability. Maintained accurate records using inventory management systems, delivered excellent customer service, and supported the smooth day-to-day operation of the business through strong organizational skills, attention to detail, and effective communication

As a Porter at Archipelago, I was responsible for picking, organizing, and delivering drinks and goods in a timely and efficient manner. My role involved ensuring items were properly handled, maintaining cleanliness and organization in storage areas, and assisting customers and staff with requests to provide friendly and reliable service. Supported the team in keeping daily operations running smoothly and professionally.

At Cartronikz, I worked in sales and marketing, where Promoted car audio products and services to customers and increased overall brand visibility. I provided personalized recommendations based on customers' needs, ensuring they found the best solutions for their vehicles. My role involved creating marketing strategies to attract new clients, including managing promotions and engaging in community outreach. I handled inquiries, negotiated deals, and built strong customer relationships. Additionally, I organized and maintained product displays, ensuring the store was appealing and well-organized. My ability to combine product knowledge with exceptional customer service contributed to the company's growth and a positive customer experience.

During my time at KFC as a Customer Service Crew Member, I provided exceptional service by accurately processing orders and addressing
customer inquiries and complaints with professionalism and efficiency. I worked in a fast-paced environment, ensuring timely service while maintaining a friendly demeanor to create a positive dining experience. My responsibilities included operating cash registers, handling payments, and upholding accurate cash management practices. I collaborated effectively with team members to ensure smooth operations during peak hours and maintained cleanliness and organization in accordance with food safety and hygiene standards. Additionally, I assisted in training new
employees, equipping them with the necessary skills to deliver outstanding customer service. My dedication to creating a welcoming atmosphere consistently earned positive feedback from customers and supervisors alike.