Aaron Kernol
Portsmouth,Dominica
Summary
Hardworking and solid background in food service field. Highly skilled at meeting needs of diverse customers while keeping calm and maintaining professionalism.
Overview
4
4
years of professional experience
Work History
Waiter
Intercontinental Dominica Cabrits Resort & Spa and IHG Hotel (+1(767) 277-9389)
Portsmouth, Saint John
10.2024 - 03.2025
- Provided assistance with closing tasks such as restocking supplies and cleaning equipment.
- Provided excellent customer service to ensure repeat customers.
- Performed cashier duties such as taking payments, counting change, and issuing receipts.
- Took orders from patrons accurately and efficiently.
- Provided excellent customer service by anticipating guest needs and responding promptly to requests.
- Maintained cleanliness of work areas throughout shift by wiping counters and cleaning spills promptly.
- Delivered accurate checks at the end of each meal period.
- Answered phone calls for reservations or takeout orders in a professional manner.
- Informed customers of daily specials in an engaging manner.
- Greeted guests and answered questions about menu items.
- Reconciled cash drawers at the end of shifts to verify sales totals.
- Brought food and beverages to tables in a timely manner.
- Cleared away dirty dishes from tables after each course was finished.
Programming School Computers
Portsmouth secondary school
Portsmouth, Dominica
07.2021 - 08.2024
- Replacing computer broken parts and repairing basic issues.
- Addressing each computer with a suitable OS (operating system) based on their builds and specifications.
- Contributed innovative ideas and solutions to enhance computer performance and work efficiency.
Computer Technician/IT Technician
Tech Universe (+1 (767) 612-4097
Portsmouth, Saint John
06.2021 - 09.2022
- Built custom PCs based on customers' specifications using various components from different manufacturers.
- Performed basic network troubleshooting and maintenance activities.
- Monitored system performance metrics to ensure smooth operation of all connected devices.
- Troubleshot complex technical problems related to hardware components, operating systems and applications.
- Repaired malfunctioning laptop computers by replacing parts such as motherboards, hard drives, memory modules.
- Diagnosed and resolved hardware and software issues efficiently.
- Managed inventory of parts and supplies for repair services.
- Assessed customer needs and provided advice on appropriate products or services.
- Installed operating systems including Windows 7, 8, 10, Linux and Mac OS X on desktops and laptops.
- Upgraded computers with new hardware components like processors, RAMs.
Waiter/Bartender
Caribbean arena’s club
Picard, Portsmouth, Dominica
07.2022 - 08.2022
- Greeted guests and answered questions about menu items.
- Provided good customer service to ensure repeat customers.
- Brought food and beverages to tables in a timely manner.
- Checked with customers to ensure that they were enjoying their meals.
- Assisted with setting up the dining area before shift began.
- Cleared away dirty dishes from tables after each course was finished.
Education
High School Diploma -
Portsmouth Secondary School
Northern Town Of Portsmouth06-2024
Skills
- Scheduling
- Order Management
- Food safety understanding
- Technical Support
- Project Coordination
- Guest Relations
- Order Taking
- Liquor, wine, and food service
References
References available upon request.
Timeline
Waiter
Intercontinental Dominica Cabrits Resort & Spa and IHG Hotel (+1(767) 277-9389)
10.2024 - 03.2025
Waiter/Bartender
Caribbean arena’s club
07.2022 - 08.2022
Programming School Computers
Portsmouth secondary school
07.2021 - 08.2024
Computer Technician/IT Technician
Tech Universe (+1 (767) 612-4097
06.2021 - 09.2022
High School Diploma -
Portsmouth Secondary School
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