Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

KEZIA PARILLON

Roseau

Summary


Offering strong organizational abilities and passion for learning and growth in office environments. Brings solid understanding of administrative procedures and adeptness in managing office software. Ready to use and develop organizational and communication skills in Office Administator role.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Pantry Supervisor

Fine Foods Inc
08.2023 - Current
  • Ensured compliance with local health department regulations pertaining to food handling, storage, and sanitation procedures.
  • Implemented cross-training initiatives for pantry staff members, fostering a versatile workforce capable of handling various tasks within the restaurant.
  • Developed staff training materials, resulting in improved performance and efficiency among team members.

Inventory Clerk

Issa Trading Ltd.
08.2022 - 10.2022
  • Maintained inventory count, tracked usage, and documented variances.
  • Assisted in physical inventories, verifying counts against existing records for improved accuracy in reporting data.
  • Facilitated smooth communication between departments regarding inventory needs and adjustments, leading to better overall efficiency in operations.


Sales Representative Team Leader

FLOW
06.2022 - 08.2022
  • Maintained a strong understanding of competitor offerings, enabling the team to better position our products and services in the market.
  • Conducted regular market research to stay ahead of industry trends and adjust strategies accordingly.
  • Led a team of sales representatives to improve overall performance through mentoring, coaching, and regular evaluations.

Customer Service Representative

Jenny's Supply Store
11.2021 - 01.2022


  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Education

Associate of Arts And Sciences - Business Administration (GENERAL)

Dominica State College
DOMINICA
07-2025

High School Diploma -

ORION ACADEMY
DOMINICA
06-2021

High School Diploma -

DOMINICA GRAMMAR SCHOOL
DOMINICA
09-2017

Skills

  • Organization skills
  • Telephone skills
  • Time management
  • Data entry
  • Verbal and written communication
  • Scheduling
  • Office management
  • Basic accounting
  • Staff management
  • Supply management

Certification

  • Most Spirited Award, Orion Academy - 2021
  • Certificate of Completion-UWI OPEN CAMPUS DOMINICA -Conflict Management
  • Certificate Of Achievement-Cyber Security Essentials
  • Certificate Of Achievement- Management Development Training

Timeline

Pantry Supervisor

Fine Foods Inc
08.2023 - Current

Inventory Clerk

Issa Trading Ltd.
08.2022 - 10.2022

Sales Representative Team Leader

FLOW
06.2022 - 08.2022

Customer Service Representative

Jenny's Supply Store
11.2021 - 01.2022

Associate of Arts And Sciences - Business Administration (GENERAL)

Dominica State College

High School Diploma -

ORION ACADEMY

High School Diploma -

DOMINICA GRAMMAR SCHOOL
KEZIA PARILLON