KEZIA PARILLON
Roseau
Summary
Offering strong organizational abilities and passion for learning and growth in office environments. Brings solid understanding of administrative procedures and adeptness in managing office software. Ready to use and develop organizational and communication skills in Office Administator role.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Pantry Supervisor
Fine Foods Inc
08.2023 - Current
- Ensured compliance with local health department regulations pertaining to food handling, storage, and sanitation procedures.
- Implemented cross-training initiatives for pantry staff members, fostering a versatile workforce capable of handling various tasks within the restaurant.
- Developed staff training materials, resulting in improved performance and efficiency among team members.
Inventory Clerk
Issa Trading Ltd.
08.2022 - 10.2022
- Maintained inventory count, tracked usage, and documented variances.
- Assisted in physical inventories, verifying counts against existing records for improved accuracy in reporting data.
- Facilitated smooth communication between departments regarding inventory needs and adjustments, leading to better overall efficiency in operations.
Sales Representative Team Leader
FLOW
06.2022 - 08.2022
- Maintained a strong understanding of competitor offerings, enabling the team to better position our products and services in the market.
- Conducted regular market research to stay ahead of industry trends and adjust strategies accordingly.
- Led a team of sales representatives to improve overall performance through mentoring, coaching, and regular evaluations.
Customer Service Representative
Jenny's Supply Store
11.2021 - 01.2022
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
Associate of Arts And Sciences - Business Administration (GENERAL)
Dominica State College
DOMINICA07-2025
High School Diploma -
ORION ACADEMY
DOMINICA06-2021
High School Diploma -
DOMINICA GRAMMAR SCHOOL
DOMINICA09-2017
Skills
- Organization skills
- Telephone skills
- Time management
- Data entry
- Verbal and written communication
- Scheduling
- Office management
- Basic accounting
- Staff management
- Supply management
Certification
- Most Spirited Award, Orion Academy - 2021
- Certificate of Completion-UWI OPEN CAMPUS DOMINICA -Conflict Management
- Certificate Of Achievement-Cyber Security Essentials
- Certificate Of Achievement- Management Development Training
Timeline
Pantry Supervisor
Fine Foods Inc
08.2023 - Current
Inventory Clerk
Issa Trading Ltd.
08.2022 - 10.2022
Sales Representative Team Leader
FLOW
06.2022 - 08.2022
Customer Service Representative
Jenny's Supply Store
11.2021 - 01.2022
Associate of Arts And Sciences - Business Administration (GENERAL)
Dominica State College
High School Diploma -
ORION ACADEMY
High School Diploma -
DOMINICA GRAMMAR SCHOOL
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