KIEVIEN Lewis
Roseau,Dominica
Summary
Aiming for a challenging position where IT skills can be leveraged to enhance the efficiency and effectiveness of the company's IT infrastructure. Committed to remaining abreast of the latest industry technologies and trends in order to deliver innovative solutions that cater to the requirements of the organization and its clientele.
Overview
1
1
year of professional experience
Work History
Help Desk & Computer Instructor
CIFSEF
06.2022 - 09.2022
As a Help Desk Specialist I offered technical support to users with computer issues, troubleshooting problems and escalating complex cases. As a Computer Instructor I delivered training programs on computer technology, software applications such as MS OFFICE, and IT concepts, assessing student progress and adapting teaching methods as needed.
Enumerating Services
Inter-American Institute for Cooperation on Agriculture
09.2021 - 10.2021
Enumerating services involves identifying and listing all available services on a system or network. This process helps to understand the services running, their configurations, and any potential vulnerabilities they may pose.
Education
High School Diploma -
Isaiah Thomas Secondary School
Associate Degree in Information Technology -
Dominica State College
04.2024
Adobe Photoshop Certified Professional -
Business Training College
05.2022
Skills
- Ability to work independently with minimal supervision
- Organization
- Team player and highly organized
- Great Interpersonal and critical thinking skills
- Customer Service
- Verbal and written communication
Accomplishments
- Participated in various incentive programs designed to support achievement of production goals.
- I utilized Microsoft Excel to create an inventory of the company's computers, distinguishing between those that required repair due to damage and those that were in proper working condition.
- Proficient in programming languages such as Java
- Collaborated with team of designers in the development of a new website, contributing to the development of the site's functionality and user experience.
Timeline
Help Desk & Computer Instructor
CIFSEF
06.2022 - 09.2022
Enumerating Services
Inter-American Institute for Cooperation on Agriculture
09.2021 - 10.2021
High School Diploma -
Isaiah Thomas Secondary School
Associate Degree in Information Technology -
Dominica State College
Adobe Photoshop Certified Professional -
Business Training College
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