Lakim Roudette
Roseau
Summary
Dedicated professional with versatile experience as a teacher, administrative worker, and customer service representative. Skilled in providing exceptional service to clients and colleagues while maintaining organized and efficient operations. Possesses a strong educational background in accounting, business, and hospitality, bringing a diverse skill set and adaptability to any role. Proven ability to effectively manage multiple responsibilities and thrive in dynamic environments
Overview
6
6
years of professional experience
Work History
Instructor
Academix School Of Learning
09.2021 - Current
- Participated in department meetings to provide input to colleagues about student achievement and improvement.
- Increased student motivation by developing engaging lesson plans that catered to various learning styles.
- Improved student performance by defining clear goals and communicating performance metrics.
- Shifted between formal and informal methods of teaching to keep students engaged.
Administrative Assistant
Patty Shack
05.2023 - 06.2024
- Scheduled office meetings and client appointments for staff teams.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Supported human resources initiatives by coordinating interviews and assisting with new hire orientations.
- Wrote reports, executive summaries and newsletters.
Teacher
Government Of Dominica
01.2019 - 05.2021
- Increased educational expertise and knowledge by participating in instructor-oriented workshops.
- Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
- Planned and implemented integrated lessons to meet national standards.
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
Customer Service Representative
Clear Harbor
10.2018 - 01.2019
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Processed customer service orders promptly to increase customer satisfaction.
- Responded proactively and positively to rapid change.
Education
BBA - Hospitality Administration And Management
Edinburgh Napier University
Scotland (Online) 08.2024
Associate of Arts - Hospitality Administration And Management
Monroe College
St.Lucia 12.2022
Associate of Arts - Accounting And Business Management
Lead Institute
Dominica08.2018
High School Diploma -
Dominica Grammar School
Dominica 06.2016
Skills
- Strategic Planning
- Schedule & calendar planning
- Filing and data archiving
- Microsoft Office
- Bookkeeping
- Customer Service
Volleyball
Volleyball Club Member
Additional Information
References:
Bianca Jack (767-277-7082)
Cedric Harris (767-225-8688)
Timeline
Administrative Assistant
Patty Shack
05.2023 - 06.2024
Instructor
Academix School Of Learning
09.2021 - Current
Teacher
Government Of Dominica
01.2019 - 05.2021
Customer Service Representative
Clear Harbor
10.2018 - 01.2019
BBA - Hospitality Administration And Management
Edinburgh Napier University
Associate of Arts - Hospitality Administration And Management
Monroe College
Associate of Arts - Accounting And Business Management
Lead Institute
High School Diploma -
Dominica Grammar School
Similar Profiles
Makyba BreezieMakyba Breezie
Teacher at AcademiXTeacher at AcademiX
Dilan DemirDilan Demir
Educational Counsellor at ACADEMIX Study AbroadEducational Counsellor at ACADEMIX Study Abroad
Marleny Alvarado-ArreolaMarleny Alvarado-Arreola
Inclusion Coordinator at Options for Learning: Early Learning and School-age ProgramsInclusion Coordinator at Options for Learning: Early Learning and School-age Programs