LENNIZE HILL
Roseau
Summary
Meticulous and systematic Administrative Assistant skilled in organizing, planning and managing daily clerical needs. Bringing solid expertise in coordinating documents, reports and records, handling correspondence and managing deliveries. Skilled in oral and written communication, team leadership and relationship-building. Orderly and committed administrative assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.
Overview
8
8
years of professional experience
Work History
Admministrative Assistant
HomeNTools
01.2025 - 01.2025
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management .
- Anwered the Telephone and directed calls and inquiries to relevant parties.
- Organized files, scanned documents, maintained office area in neat and organized fashion.
- Directed customer inquiries to appropriate personnel.
- Developed and maintained filing systems for confidential documents and records.
Customer Service Executive
Clear Harbor
05.2024 - 12.2024
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Conferred with customers by telephone or in person to provide information about products or services.
- Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
Secretary
hs
06.2023 - 08.2023
- Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
- Developed an efficient document tracking system which allowed quick access to all necessary paperwork.
- Proofread documents before submission; corrected any errors found in grammar or punctuation.
Hostess/Waitress
Fort Young Hotel
06.2017 - 11.2019
- Maintained contact with kitchen and serving staff to properly handle dining details and address concerns.
- Answered phones promptly to record and confirm reservations.
- Created an enjoyable atmosphere by engaging in friendly conversation with guests.
- Monitored customer satisfaction levels throughout their meal experience.
- Delivered outstanding service and support from initial interaction to final departure.
Education
High School Diploma -
Dominica Grammar School
Roseau01-2017
Hospitality
Dominica State College
Skills
- Filing
- Records retrieval
- Letter preparation
- Sensitive material handling
- Legal administrative support
Affiliations
Passionate about Interior Design and posses a great love for Fashiona and csometology
REFERENCES
REFERENCES
Anna Benjamin
Executive Secretary
Archipelago
Telephone 285 4894
Caren John Paul
Store Manager
Home N Tools
Telephone 615 0592 275 1414
Timeline
Admministrative Assistant
HomeNTools
01.2025 - 01.2025
Customer Service Executive
Clear Harbor
05.2024 - 12.2024
Secretary
hs
06.2023 - 08.2023
Hostess/Waitress
Fort Young Hotel
06.2017 - 11.2019
High School Diploma -
Dominica Grammar School
Hospitality
Dominica State College
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