Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Makeda Cornelius

Portsmouth,DOMINICA

Summary

Background includes significant experience in customer service roles, focusing on maintaining high standards of professionalism while addressing client needs. Expertise in CRM software facilitates accurate data management and enhances communication efficiency, critical for a receptionist position. Committed to leveraging strong interpersonal skills to contribute positively to team dynamics and client relations. Career goal centers on securing a receptionist role that utilizes customer service expertise and administrative capabilities.

Overview

1
1
year of professional experience

Work History

Customer Service Representative

Clear Harbor
Portsmouth, DOMINICA
08.2024 - 04.2025
  • Provided exceptional customer service to ensure customer satisfaction.
  • Maintained a high level of professionalism when dealing with difficult customers.
  • Answered customer inquiries and provided accurate information regarding products and services.

Education

High School Diploma -

Arthur Waldron SDA Academy
Glanvillia, Portsmouth
07-2022

Associate of Business Administration - Finance

Dominica State College
Roseau, Dominica

Skills

  • Customer service
  • CRM software
  • Data entry
  • Communication skills

References

References available upon request.

Timeline

Customer Service Representative

Clear Harbor
08.2024 - 04.2025

High School Diploma -

Arthur Waldron SDA Academy

Associate of Business Administration - Finance

Dominica State College
Makeda Cornelius