Marah Charles
Roseau
Summary
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Friendly and reliable cashier offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
Overview
8
8
years of professional experience
Work History
Cashier
MaxMart
08.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Cashier and Sales Representative
Adams Pharmacy
08.2022 - 01.2023
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Answered questions about store policies and addressed customer concerns.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
Front Desk Receptionist and Cleaner
Roseau Valley Hotel
02.2019 - 03.2021
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
Administrative Assistant
Dr. Sanfords Office
04.2017 - 06.2018
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Perform messenger and other business transactions.
- Clean the office Daily.
Bartender
Screws SPA
11.2015 - 01.2016
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Clean Glasses and bar utensils.
- Build a rapport with regular customers to create a positive atmosphere at the SPA.
Education
Certificate - Customer Service, Sales And Marketing
University of The West Indies
Roseau01.2015
Associate of Science - Entrepreneurship
Dominica State College
Stock Farm10.2013
High School Diploma -
St. Martin Secondary School
Roseau06.2011
Skills
- POS Systems Operations
- Process Transactions
- Weight and Measurement
- Coin and Currency Counting
- Customer Focus
- Empathy
- Taking Responsibility
- Clear Communication
- Self-Control
- Listening Skills
- Positive Attitude
Interest
Travel
Customer Relations
Business
Timeline
Cashier
MaxMart
08.2023 - Current
Cashier and Sales Representative
Adams Pharmacy
08.2022 - 01.2023
Front Desk Receptionist and Cleaner
Roseau Valley Hotel
02.2019 - 03.2021
Administrative Assistant
Dr. Sanfords Office
04.2017 - 06.2018
Bartender
Screws SPA
11.2015 - 01.2016
Certificate - Customer Service, Sales And Marketing
University of The West Indies
Associate of Science - Entrepreneurship
Dominica State College
High School Diploma -
St. Martin Secondary School
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