Marisa Ryan

• Prepared and served meals by reviewing recipes and combining and cooking ingredients.
• Performed basic administrative duties such as inventory management, ordering supplies.
• Inspected kitchens for sanitary conditions before the start of each shift.

Forwarding customers' and agents' email requests to the appropriate queue.

Ensuring emailed documents correspond to the information listed in the system.

Accept the corresponding documents.

Reject non-corresponding documents.

• Answered customer inquiries via phone, email, and chat.
• Provided accurate information about products and services to customers.
• Provided excellent customer service to resolve customer complaints in a timely manner.
• Engaged in conversation with customers to understand needs, resolve issues and answer product questions.

• Protected staff and customers from infection by cleaning and sanitizing surfaces and equipment.
• Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
• Greeted guests with friendliness and professionalism.
• Supported serving staff in delivering accurate and well-presented food orders.
• Assisted in the preparation of food items, such as salads, sandwiches, and desserts.
• Made friendly conversation with customers to provide enjoyable bar experience.

• Posted work hours completed to files to properly bill clients.
• Managed payroll and time and attendance systems.
• Confirmed attendance, hours worked and pay rates to properly post information in appropriate records.