Highly organized and dependable Executive Support Professional with over 16 years of experience in administrative operations, payroll coordination, and executive-level assistance at the Dominica Air and Sea Ports Authority. Proven ability to manage sensitive information, support senior management, and coordinate complex administrative and operational functions with discretion and efficiency. Skilled in preparing statistical reports, payroll, meeting documentation, and executive correspondence. Currently pursuing a Master’s degree in Human Resource Management, demonstrating a strong commitment to continuous growth and professionalism. Recognized for being proactive, detail-oriented, and a trusted point of contact within fast-paced environments. Ready to bring excellence, confidentiality, and strong organizational skills to the Managing Director’s Office.
Executive Support & Scheduling – Experienced in coordinating calendars, meetings, and official engagements for senior leadership, ensuring effective time management and prioritization of tasks
Professional Communication – Strong written and verbal communicator with a proven ability to draft memos, reports, and formal correspondence for executive review
Confidentiality & Trustworthiness – Entrusted with sensitive payroll, HR, and operational data, maintaining strict confidentiality and professionalism at all times
Meeting Coordination & Documentation – Skilled in preparing meeting agendas, taking accurate minutes, and following up on action items to support smooth decision-making processes
Payroll & Financial Administration – Hands-on experience preparing wages for weekly-paid staff, calculating overtime for monthly staff, and preparing cheques for approved payments
Operational Reporting – Competent in compiling and presenting monthly statistical reports and vessel activity data to management
Document Management & Filing – Efficient in maintaining well-organized filing systems for personnel, payroll, and operational records
Interdepartmental Liaison – Adept at working across departments to facilitate communication, gather data, and ensure deadlines are met
Problem-Solving & Initiative – Proactive in resolving administrative or logistical issues with minimal supervision, ensuring continuity of operations
Proficient in Office Software – Skilled in Microsoft Word, Excel, Outlook, and internal systems used for data entry, payroll processing, and logistics tracking