Marvin George
Roseau, Dominica
Summary
Versatile IT Technician ready to fix faulty hardware, install new assets and support continuous business operations. Adapts to rapidly changing work situations and employee realities. Consistently beneficial to all technical operations and technological procedures.
Overview
10
10
years of professional experience
Work History
Senior I.T Technician
Dominica State College
07.2023 - Current
- Maintained office PCs, networks and mobile devices.
- Set up PCs, projectors, and microphones for use in video conferencing rooms.
- Established, repaired and optimized networks by installing wiring, cabling and devices.
- Provided remote technical support, resolving issues quickly without requiring onsite visits whenever possible.
- Enhanced user experience with thorough troubleshooting and resolution of hardware and software problems.
I.T Technician
Ministry Of Finance: Inland Revenue Division
11.2014 - 07.2023
- Maintained office PCs, networks and mobile devices.
- Conducted regular preventive maintenance on hardware equipment, prolonging lifespan while minimizing unexpected failures.
- Monitored server room, wireless network and other server infrastructure, keeping systems running smoothly.
- Delivered end-user training on various IT tools and platforms, promoting self-sufficiency among staff members.
- Participated in planning sessions for IT projects, contributing technical expertise to ensure successful project outcomes.
Cashier
A.C Shillingford & Co. Ltd.
06.2014 - 10.2014
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
Bachelor of Science - Financial Management
The University of West Indies: Global Campus
Dominica10.2023
Associate of Science - Information Technology
Dominica State College
Dominica06.2013
High School Diploma -
St. Mary's Academy
Dominica06.2011
Skills
- Desktop Technical Support
- Hardware Installation
- Technical Support
- Software configuration
- Network Troubleshooting
- Application installations
- User Training
- Technical Troubleshooting
- Hardware and Software Repair
- Equipment Repair
Affiliations
- President of Derby Boyz Football Club
- Former Football Referee
Timeline
Senior I.T Technician
Dominica State College
07.2023 - Current
I.T Technician
Ministry Of Finance: Inland Revenue Division
11.2014 - 07.2023
Cashier
A.C Shillingford & Co. Ltd.
06.2014 - 10.2014
Bachelor of Science - Financial Management
The University of West Indies: Global Campus
Associate of Science - Information Technology
Dominica State College
High School Diploma -
St. Mary's Academy
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