*Ensured timely availability of all raw materials required for production runs
*Collaborated with suppliers to source necessary components at competitive prices.
*Delivered interviews, writing of scripts and creating voiced production
*Documentation and Reporting in preparing reports, presentations, and maintaining production records accurately
* Efficiently plan, prioritize, and juggle multiple tasks and deadlines, ensuring smooth production flow and adherence to schedules.
08/2022 - 12/2022
*Accurately and efficiently entered data into databases, ensuring data
*Organized and maintained filing systems for documents and records
*Collected, sorted and prepared data for reports and records keeping
*Managed confidentiality information with discretion and professionalism
*Maintained and fostered a positive working relationships with colleagues
*Participated in meetings with government officials and community
Leaders.
*Analyzed data from surveys and focus groups to generate recommendations.
*Developed strategic plans to address community issues and concerns
*Maintained records of Field Activities and data collection processes
*Assisted with bill payments, billing credits and detailed bill explanation
*Conducted follow-up calls to ensure customer issues were fully resolved
*Delivered exceptional customer service to promptly resolve complaints
*Provided technical assistance to customers for devices internet boxes
IOM UN Migration Resilient Training
International Life Skills Facilitator Leadership and Counseling Training (December 27th 2024 to January 31st 2025)