Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic
Michelle Allisha Elma Peters

Michelle Allisha Elma Peters

Roseau

Summary

  • Committed to delivering exceptional service while contributing to organizational success.
  • Offering strong foundation in team collaboration, problem-solving, and time management. Knowledgeable about production processes and eager to learn.
  • Ready to use and develop communication, organizational, and technical skills in desired role.
  • Individual with proactive approach and keen eye for detail, driven to excel in fast-paced production environment.
  • Demonstrates strong organizational abilities and excellent time-management skills. Ready to contribute to optimizing processes and ensuring quality.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Junior Production Officer

Dominica Broadcasting Station
03.2023 - Current

*Ensured timely availability of all raw materials required for production runs

*Collaborated with suppliers to source necessary components at competitive prices.

*Delivered interviews, writing of scripts and creating voiced production

*Documentation and Reporting in preparing reports, presentations, and maintaining production records accurately

* Efficiently plan, prioritize, and juggle multiple tasks and deadlines, ensuring smooth production flow and adherence to schedules.

Assistant in Contribution Department

Dominica Social Security
08.2022 - 12.2022

08/2022 - 12/2022

*Accurately and efficiently entered data into databases, ensuring data

*Organized and maintained filing systems for documents and records

*Collected, sorted and prepared data for reports and records keeping

*Managed confidentiality information with discretion and professionalism

*Maintained and fostered a positive working relationships with colleagues

Housing Field Officer

DLP Constituency Office
10.2017 - 08.2022

*Participated in meetings with government officials and community

Leaders.

*Analyzed data from surveys and focus groups to generate recommendations.

*Developed strategic plans to address community issues and concerns

*Maintained records of Field Activities and data collection processes

Customer Service Representative

Clear Harbor
12.2014 - 07.2016

*Assisted with bill payments, billing credits and detailed bill explanation

*Conducted follow-up calls to ensure customer issues were fully resolved

*Delivered exceptional customer service to promptly resolve complaints

*Provided technical assistance to customers for devices internet boxes

Education

Office Administration

Dominica State College

High School Diploma -

Wesley High School

Bachelor of Science - Human Resource Management

University of The West Indies Ongoing Student

Computer Literacy Training

Youth Division Development

Skills

  • Delivers good Customer Support
  • Customer complaint resolution
  • Deadline oriented
  • Team worker to ensure that we achieve business goal
  • Production planning assistant
  • Effective communication
  • Decision making
  • Adaptability skills to be flexible and adjust to working environment
  • Good Time Management

Affiliations

  • finding job in experimenting with perfecting my communicative and writing skills.

Certification

IOM UN Migration Resilient Training


International Life Skills Facilitator Leadership and Counseling Training (December 27th 2024 to January 31st 2025)




Timeline

Junior Production Officer

Dominica Broadcasting Station
03.2023 - Current

Assistant in Contribution Department

Dominica Social Security
08.2022 - 12.2022

Housing Field Officer

DLP Constituency Office
10.2017 - 08.2022

Customer Service Representative

Clear Harbor
12.2014 - 07.2016

Office Administration

Dominica State College

Bachelor of Science - Human Resource Management

University of The West Indies Ongoing Student

Computer Literacy Training

Youth Division Development

High School Diploma -

Wesley High School
Michelle Allisha Elma Peters