Naisha Tatiyana Paul
Delices
Summary
Dynamic and results-oriented professional with a diverse background spanning educational mentoring at the National Employment Program to customer service roles. Excelled in promoting critical thinking and engagement, enhancing instructional effectiveness, and providing exceptional service. Skilled in educational research and verbal communication, consistently fostering positive outcomes and relationships. Achieved significant improvements in learning environments and customer satisfaction.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Educational Mentor
National Employment Program
03.2022 - Current
- Promoted critical thinking skills by challenging students to analyze information from multiple perspectives and draw well-reasoned conclusions based on evidence presented during class discussions or assignments.
- Increased student engagement by integrating real-world examples and hands-on experiences into lessons.
- Participated in ongoing professional development opportunities to stay current with educational research and trends, enhancing instructional effectiveness over time.
Home Care Aide
House of Hope
01.2020 - 02.2022
- Provided companionship to patients, fostering positive relationships and emotional wellbeing.
- Performed light housekeeping tasks as needed, creating a clean and comfortable environment for patients to thrive in.
- Assisted patients with daily living activities, promoting independence and quality of life.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Cooked tasty, nourishing meals for patients to promote better nutrition.
- Conducted routine health monitoring, including vital signs and symptom tracking, reporting any changes to healthcare professionals promptly.
- Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
Junior Clerk
Government Housing Loans Board
03.2017 - 09.2019
- Enhanced office efficiency by organizing and maintaining accurate filing systems.
- Provided clerical assistance to senior staff, such as arranging meetings, making copies, and answering emails.
- Maintained inventory of office supplies and placed orders.
- Calculated accurate [Type] values using mathematical skills and appropriate tools.
Restaurant Waiter/Restaurant Cashier
Pinapplez Kitchen
03.2014 - 01.2016
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
Pump Attendant/ Cashier
A.C Shillingford
09.2013 - 03.2014
- Provided excellent service through timely responses to customer inquiries and concerns.
- Provided exceptional customer service by answering questions about fuel types and prices, as well as offering additional services and products available at the station.
- Enhanced customer satisfaction by providing efficient fueling services and maintaining a clean work environment.
- Demonstrated strong multitasking abilities while managing multiple vehicles'' refueling needs simultaneously without compromising quality of service or safety standards.
Education
Certificate in Early Childhood Educatiom - Early Childhood Education / Public Speaking
University of The West Indies (open Campus)
Roseau12-2024
High School Diploma -
Dominica Grammar School
Roseau, Dominica07-2012
Skills
- Teaching strategies
- Educational research
- Verbal communication
- Document preparation
Certification
- CERT Certified
- first aid response (cpr)
Timeline
Educational Mentor
National Employment Program
03.2022 - Current
Home Care Aide
House of Hope
01.2020 - 02.2022
Junior Clerk
Government Housing Loans Board
03.2017 - 09.2019
Restaurant Waiter/Restaurant Cashier
Pinapplez Kitchen
03.2014 - 01.2016
Pump Attendant/ Cashier
A.C Shillingford
09.2013 - 03.2014
Certificate in Early Childhood Educatiom - Early Childhood Education / Public Speaking
University of The West Indies (open Campus)
High School Diploma -
Dominica Grammar School
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