Randy Darroux
Roseau
Summary
Proven leader in operational efficiency and strategic planning, with a track record of driving organizational growth at Toutes Connexion Inc. Skilled in operations oversight and adept at fostering team collaboration. Demonstrated success in implementing innovative strategies that enhance productivity and operational excellence.
Overview
24
24
years of professional experience
Work History
Director of Operations
Toutes Connexion Inc.
12.2013 - Current
- Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
- Monitored budget and utilized operational resources.
- Oversaw day-to-day production activities in accordance with business objectives.
- Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
Certified Tour Operator
Dominica Tourism Industry
10.2008 - Current
- Streamlined booking processes for more efficient reservation management and improved client experiences.
- Researched information on Place to provide accurate, detailed tours.
- Organized memorable group tours with engaging activities and knowledgeable guides.
- Guided groups of up to Number people on scheduled tours.
Director of Operations
True Worshippers Services Inc.
01.2010 - 04.2012
- Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
- Monitored budget and utilized operational resources.
- Oversaw day-to-day production activities in accordance with business objectives.
- Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
Assistante Park Manager
Rainforest Aerial Tram
09.2004 - 04.2011
- Increased park safety through regular staff training and maintenance of emergency response protocols.
- Spearheaded successful fundraising campaigns, securing financial support for park improvement projects.
- Coordinated with local law enforcement agencies to ensure timely response to security incidents within the park premises.
- Evaluated existing policies regularly; implemented changes when needed so as not only maintain compliance but also improve overall operation efficiency.
Field Service Technician
Marpin Telecoms
10.2002 - 08.2004
- Responded quickly to emergency maintenance requests for timely on-call support.
- Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Reviewed technical documentation to complete equipment maintenance and repair.
Porter
Courts Dominica Ltd.
10.2000 - 10.2002
- Communicated with coworkers and managers about completed duties.
- Maintained a strong work ethic and punctuality, consistently arriving on time and prepared for each shift.
- Maintained a clean and welcoming environment for guests through regular cleaning of lobby, hallways, and restrooms.
- Cleaned and organized building areas as required.
Education
Primary School Education
06.1996
Skills
- Operational Efficiency
- Operations Oversight
- Strategic Planning
- Strategic planning and execution
Accomplishments
About my accomplishments
Graduated ITSS
With 6 subjects
Social studies
Integrated science
Basics french
Electricity
Completed a course and obtain a City & Gail's pass in Resources at the Clifton Dupigny Community College
Completed a course in Information Technology at the Business Trading Center
Completed a course Introduction to Theology at Pentecostal Assemblies of the West indies School of Theology
Completed a course in Public Speaking at the University of the West Indies Dominica open Campus
Timeline
Director of Operations - Toutes Connexion Inc.
12.2013 - Current
Director of Operations - True Worshippers Services Inc.
01.2010 - 04.2012
Certified Tour Operator - Dominica Tourism Industry
10.2008 - Current
Assistante Park Manager - Rainforest Aerial Tram
09.2004 - 04.2011
Field Service Technician - Marpin Telecoms
10.2002 - 08.2004
Porter - Courts Dominica Ltd.
10.2000 - 10.2002
San Sauveur Primary School - , Primary School Education
Similar Profiles
Cedric BlackCedric Black
IT Tech Support at Connexion PointIT Tech Support at Connexion Point
Terica GraysonTerica Grayson
LICENSED HEALTHCARE AGENT at Connexion PointLICENSED HEALTHCARE AGENT at Connexion Point
Muna AhmedMuna Ahmed
Laboratory Technician - COVID-19 Unit at Workforce connexionLaboratory Technician - COVID-19 Unit at Workforce connexion