REMMELLA JOLLY
Roseau
Summary
I am passionate about my work. I am self-motivated and committed to continuous personal-development and organizational improvements. I am organized, ambitious and respectful and can easily adapt to changes in working environments. I am currently looking for a role where I can embrace my interest in the field of service and in a progressive work environment that offers learning and development opportunities.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Assistant Spa Manager & Receptionist
RJ's Beauty & Wellness Parlour Ltd
01.2023 - Current
- Hire and train Employees
- Create weekly staff Schedule
- Ensure I comply with all employment law and safety regulations
- Being able to perform all the spa services
- Enquiring about guest medical conditions and allergies before providing spa services
- Ensuring the spa is adequately stocked with spa supplies
- Explaining massages, treatments, therapies to guests and providing suitable recommendations as needed
- Performing different types of massages, beauty treatments, and wellness therapies
- Performing Acrylic nail refills, full sets, pedicure, manicures
- Hairstyles of natural and relaxed hairs
- Performing foot detoxes
- Applying eyelashes
- Scheduling of appointments for clients
- Answering calls and emails
- Inventory check
- Filing of all expense receipts for VAT payment
- Bookkeeping
- Issuing bills and receipts
- Welcoming guests to the spa.
CEO & C0-FOUNDER
RJ's Boutique-Online Store
01.2022 - Current
- RJ's boutique is an online store where we sell clothing, jewelry, shoes, perfumes, and lots more
- We don't sell cheap things, we sell quality products for less.
Accounts Clerk
Toutes Connexion Ltd
01.2023 - 01.2023
- Process receipts for customers
- File receipts and cheque stubs
- Enter data for all vendors, creditors, and debtors
- Ensure the cashiers have their float properly breakdown and their cashing sheet
- Prepare VAT, ensuring that the VAT is paid by the 20th of every month
- Always consult management before making decisions that could cost the business
- Filing
- Manage office float for cashiers change
- Issuing cheques for payment
- Respond to emails and calls
- Prepare social security payments for all staff
- Keep track of orders, wholesale, and baskets
- Keep a thorough record of business transactions and enter data daily
- Assist chief accountant with any task within the accounting department, or any task that requires accounting personnel to take part
- Match work orders to invoices
- Process invoices/bills so that they can be paid
- Contact consumers to notify them of delinquent accounts and accept any payments made at the time of contact.
Accounts Clerk
Archipelago Trading Ltd
01.2018 - 01.2022
- Process of receipt for customers
- Prepare cheques for payment
- Prepare lumber invoices for cic vessels
- Prepare purchase orders
- Prepare ar invoices on accpac
- Entering of return cheques
- Run monogram imports daily
- Enter daily money gram credit memo on spreadsheet
- Make payments on behalf of tropical shipping ltd to DASPA/ Customs
- Print daily money gram settlement report
- File customer receipts and cheque stubs
- Update beacon insurance listing on spreadsheet daily
- Data entry and filing
- Underwriter for gk insurance (Cabrits Agencies).
Waitress & bar tender
The fisherman's Cove
01.2014 - 01.2016
- Was responsible for taking opening and closing stock
- Cashing
- Taking customers' orders
- Making cocktails.
Waitress & Bartender
Krazy Coconut
2014 - 2016
- Responsible for opening and closing stock checks
- Bartending
- Set up a venue for workshops and events.
- Taking guest orders and serving them.
- Making Cocktails
- Clean food service area.
- Inform customers of daily specials
- Arrange Table settings
- Following food safety regulations
- Providing exceptional Customer Service
Acting clerk
TeteMorne Village Council
01.2012 - 01.2014
- Writing minutes
- Answering calls and replying to emails
- Issuing out payments
- Preparing minutes for meetings.
Education
Associates of Law -
Business training Center
08.2023
GED -
Academics School of Learning
Portsmouth,Dominica05.2022
Office Management - Certificate of Completion
University of The West Indies
Dominica10.2019
High School Diploma -
Pierre Charles Secondary School
Grand Bay 02.2006
Skills
- Waitressing
- Bartending
- Events Organizer / Planner
- Nail Tech
- Hairstyles
- Certified Customer service
- Professional Certified Customer Service Manager Office Management
- Knowledge of Compliance
- Time Management
- Insurance Underwriter
- Financial Risk Management
- Sales & Marketing
- Professionalism
- Negotiation Skills
- MS Office
- Accpac personal assistant
Certification
- Diploma- Human Resource Management
- Introduction to Human Resources Management
- Microsoft Excel
- Certified participant in money laundering and terrorist financing training.
- Certified participant in Caribbean financial task force AML/CFT conference.
- Office management -university of the West Indies.
- Certified customer service professional -Dominica institution of customer service.
- Certified customer service Manager-Dominica institution of customer service.
- Accounting Financial Accounting-Current-Online
- Certified VIP personal Assistant.
References
- Mrs. Nathalie Darroux, Administrative /Accounting Officer - Basic Need Trust Fund, Direct Supervisor, 1-767-2455493, ndarrouxriviere@gmail.com
- Mr. Felix Gregoire, Ambassador Dominica's Commissioner to the OECS -Financial Center, 1-767-2755909, gregoire@cwdom.dm
- Mrs. Michelin Darroux, Manager, Toutes Connexion, 1-767-275-7247
Languages
English
Bilingual or Proficient (C2)
French
Intermediate (B1)
Spanish
Elementary (A2)
Timeline
Assistant Spa Manager & Receptionist
RJ's Beauty & Wellness Parlour Ltd
01.2023 - Current
Accounts Clerk
Toutes Connexion Ltd
01.2023 - 01.2023
CEO & C0-FOUNDER
RJ's Boutique-Online Store
01.2022 - Current
Accounts Clerk
Archipelago Trading Ltd
01.2018 - 01.2022
Waitress & bar tender
The fisherman's Cove
01.2014 - 01.2016
Acting clerk
TeteMorne Village Council
01.2012 - 01.2014
Waitress & Bartender
Krazy Coconut
2014 - 2016
Associates of Law -
Business training Center
GED -
Academics School of Learning
Office Management - Certificate of Completion
University of The West Indies
High School Diploma -
Pierre Charles Secondary School
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