Tina Duncan
Morpo Village, Roseau,St. David
Summary
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
13
13
years of professional experience
Work History
Administrative and Sales Support Supervisor
EMS/EMSI Limited
Roseau, Dominica
08.2014 - 01.2017
- Coordinated office operations to enhance efficiency and ensure compliance with company policies.
- Provided technical assistance to customers, addressing inquiries about product features.
- Supervised administrative staff, delegating responsibilities to optimize performance.
- Managed agendas, travel arrangements, and appointments for upper management.
- Handled phone calls and correspondence, including emails, letters, and packages.
- Supported budgeting and bookkeeping processes to maintain financial accuracy.
- Created and updated personnel records and databases to ensure data integrity.
- Tracked purchases, sourced products, and placed orders as needed.
- Maintained up-to-date knowledge of products, services, policies, procedures, pricing structures, promotions, and competition.
- Supported sales team members to drive growth and development.
- Assisted technicians with Solar PV system surveys and installation, air conditioning projects, and ensuring that all parts were available
Accountant Assistant
BENAB LIMITED
Commonwealth of Dominica, Commonwealth of Dominica
06.2004 - 09.2007
- Performing basic office tasks, such as filing, data entry, answering phones, processing the mail, etc.
- Update financial spreadsheets with daily transactions
- Prepare financial statements, track and reconcile bank statements
- Preparing income tax filling forms
- Record accounts payable and accounts receivable
- Process invoices and follow up with clients as needed
- Handling communications with clients and vendors via phone, email, and in-person.
- Assisting with audits and resolving discrepancies.
Education
Associate of Applied Science - Accounting
Ashworth College
Norcross, Georgia 08-2012
High School Diploma -
Castle Bruce Secondary School
Castle Bruce , Commonwealth of Dominica 07-2003
Bachelor of Science - Business Administration
University of The People
Pasadena, California Skills
- CRM software
- Salesforce proficiency
- Attention to detail
- Effective communication
- Multitasking
- Computer proficiency
- Time management
References
References available upon request.
Timeline
Administrative and Sales Support Supervisor
EMS/EMSI Limited
08.2014 - 01.2017
Accountant Assistant
BENAB LIMITED
06.2004 - 09.2007
Associate of Applied Science - Accounting
Ashworth College
High School Diploma -
Castle Bruce Secondary School
Bachelor of Science - Business Administration
University of The People
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