Dedicated professional with strong customer service excellence and social media strategy skills. Experienced in managing social media campaigns and fostering positive guest experiences, contributing to enhanced brand visibility and satisfaction.
Overview
2
2
years of professional experience
Work History
Marketing/social media assistance
Nature Blends
Bense
07.2023 - 12.2025
Collaborated with marketing team to develop and execute engaging social media campaigns that aligned with brand objectives.
Managed daily social media content across multiple platforms, enhancing brand visibility and engagement.
Scheduled and published posts using social media management tools effectively.
Responded promptly to customer inquiries on social media channels.
Responded promptly to customer inquiries on various social networks in a professional manner.
Participated in brainstorming sessions, generating innovative ideas for creative campaigns that drove audience interest.
Hotel hostess/bartender
ocean edge restaurant and bar
Castle Comfort
03.2024 - 10.2024
Greeted and seated guests promptly, ensuring a welcoming atmosphere at ocean edge restaurant and bar.
Handled guest inquiries and resolved concerns, fostering positive relationships and enhancing guest satisfaction.
Collaborated with team members to consistently create memorable experiences for guests.
Managed reservation system to optimize seating arrangements efficiently.
Monitored waitlists and communicated effectively with guests regarding wait times.
Maintained cleanliness and organization of the dining area throughout shifts.
Welcomed guests at entrance, guiding them to their tables.
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Sales Representative
Depex color lab
Roseau
07.2023 - 10.2023
Delivered exceptional customer service throughout order fulfillment.
Cultivated strong customer relationships that contributed to sales growth.
Handled cash transactions and processed payments accurately.
Collaborated with team to enhance workflow processes.
Operated printing and processing equipment for photo development.