Vernel Carbon
Bense
Summary
Dynamic professional with a proven track record as a Parliamentary Representative Secretary at Hon. Lakeyia Joseph, excelling in effective communication and data analysis. Skilled in conflict resolution and customer service, I enhance community engagement and drive service improvements, ensuring constituents' needs are met with empathy and precision.
Insightful Councilor known for high productivity and efficient task completion. Specialize in policy development, community engagement, and strategic planning. Excel in communication, problem-solving, and adaptability, ensuring effective representation and advocacy for community needs. Committed to fostering positive change and delivering results through collaborative leadership and ethical decision-making.
Overview
4
4
years of professional experience
2022
2022
years of post-secondary education
Work History
Village Councilor
Dominica Local Government
Bense
05.2023 - Current
- Facilitated community meetings to address local concerns and gather feedback.
- Collaborated with stakeholders to develop policies that enhance community welfare.
- Oversaw neighborhood improvement projects, ensuring compliance with local regulations.
- Advocated for community needs during council discussions and decision-making processes.
- Maintained accurate records of all interactions with clients according to agency protocols.
Parliamentary Representative Secretary
Hon. Lakeyia Joseph
Bense
01.2023 - Current
- Facilitated effective communication between constituents and office staff to address community needs.
- Conducted thorough feedback collection from citizens to improve service delivery.
- Managed data entry tasks accurately to ensure effective client information tracking.
- Developed strong client relationships by actively listening and responding to inquiries.
- Resolved issues promptly, demonstrating empathy and understanding towards constituents' concerns.
- Maintained detailed reports and analysis to support decision-making processes.
- Enhanced customer service support by providing timely information and assistance to constituents.
Bar Manager
Voxy's Bar and Grill
Bense
09.2021 - Current
- Monitored compliance with health and safety regulations, ensuring a safe environment for patrons and staff.
- Resolved customer complaints promptly, enhancing overall guest experience and loyalty.
- Analyzed sales data to identify trends, adjusting offerings to maximize profitability.
- Managed cash handling procedures, ensuring accuracy in daily financial reporting.
- Conducted regular inventory checks to prevent shortages and overstock situations.
Education
Some College (No Degree) - Business Administration And Management
Academix School of Learning
Portsmouth 09.2023 - 06.2024
Aurthor Waldron S.D.A Academy
Portsmouth Skills
- Data analysis
- Conflict resolution
- Effective communication
- Multitasking Abilities
- Teamwork and collaboration
- Time management abilities
- Able to stand 5 hours
- Data Entry
- Safety and Emergency Procedures
- Flexible Schedule
- Basic Accounting
- Proficient in French and english
- Intermediate in Spanish
Languages
English
First Language
French
Upper Intermediate (B2)
B2
Spanish
Intermediate (B1)
B1
Timeline
Some College (No Degree) - Business Administration And Management
Academix School of Learning
09.2023 - 06.2024
Village Councilor
Dominica Local Government
05.2023 - Current
Parliamentary Representative Secretary
Hon. Lakeyia Joseph
01.2023 - Current
Bar Manager
Voxy's Bar and Grill
09.2021 - Current
Aurthor Waldron S.D.A Academy