Summary
Overview
Work History
Education
Skills
Timeline
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Vignet Kershia Laudat

Layou,Dominica

Summary

Dynamic administrative professional with a proven track record at Charles Juris Chambers, excelling in document management and customer satisfaction. Recognized for exceptional multitasking abilities and maintaining confidentiality while enhancing office efficiency. Adept at managing schedules and fostering positive client interactions, ensuring smooth operations in fast-paced environments.

Overview

16
16
years of professional experience

Work History

Clerk

Charles Juris Chambers
03.2017 - Current
  • Created and prepared legal drafts by organizing and assembling information for legal documents and forms.
  • Developed a reputation for professionalism and reliability, frequently entrusted with sensitive information and high-stakes assignments.
  • Managed administrative duties such as filing documents, scheduling meetings and tracking case statuses.
  • Assisted attorneys with case organization and administrative tasks.
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Improved customer satisfaction by promptly answering inquiries and providing accurate information.
  • Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
  • Provided quality clerical support through document management, email correspondence, and overseeing operation of office equipment.
  • Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
  • Maintained filing system and organized customer documents for easy retrieval of information.

Office Administrative Assistant

Weldon Insurance Agent for Gulf Insurance
08.2012 - 02.2017
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Responded to inquiries from callers seeking information.
  • Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
  • Managed filing system, entered data and completed other clerical tasks.

Office Assistant

Caribbean Contractors Limited
05.2009 - 09.2011
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Contributed to a positive work environment by fostering open communication among colleagues.
  • Responded to employee inquiries to provide information regarding payroll deductions and related issues.
  • Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.

Education

High School Diploma -

Isaiah Thomas Secondary School
Saint Joseph, Dominica
06-2006

Skills

  • Telephone etiquette
  • Customer satisfaction
  • Cash management
  • Administrative support
  • File maintenance
  • Document management
  • Processing mail
  • Mail handling
  • Basic accounting
  • Schedule and calendar management
  • Proofreading
  • Multitasking Abilities
  • Time management
  • Microsoft office

Timeline

Clerk

Charles Juris Chambers
03.2017 - Current

Office Administrative Assistant

Weldon Insurance Agent for Gulf Insurance
08.2012 - 02.2017

Office Assistant

Caribbean Contractors Limited
05.2009 - 09.2011

High School Diploma -

Isaiah Thomas Secondary School

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Vignet Kershia Laudat